Echelon and Vista have working features, with integrated qualification continuing. Aira is planned AI assistance in design, not a released product.

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Connected work. Teams in control.

Fewer fragmented handoffs. More time for decisions.

EVA helps teams work toward a clear journey across people and systems: see what needs doing, provide information and follow results. Planned AI assistance aims to prepare content, not replace the accountability of the decision-maker.

The intended value

Teams know what is waiting, who needs to participate and what comes next.

  1. E
    EchelonTracking and coordination
  2. V
    VistaA workspace for your team
  3. A
    AiraAI assistance · in design

Everyday needs

One customer request, too many places to track it.

Email, spreadsheets and separate applications can scatter work status. When an update or decision is needed, the team spends extra time reconstructing the context.

Handoffs lose context

The next person has to ask for information again, while the customer waits longer for a response.

Waiting points stay hidden

Unclear status and ownership allow small blockers to stretch into long delays.

Automation is hard to expand

Teams need less repetitive work while keeping important review and decision steps.

EVA capabilities

Track work. Coordinate action. Expand assistance.

Echelon, Vista and the planned Aira capability share a goal: help teams complete work with greater clarity and accountability.

Echelon

Tracking and coordination

Give processes a status to follow, identify individual tasks and keep changes versioned for review.

  • Inspect process and work progress
  • Manage published versions
  • Combine system tasks and human work

Vista

A workspace for your team

Bring work, forms and processing activity to people in a focused experience that is still being refined.

  • View and edit processes
  • Acquire work and provide information through forms
  • Follow activity and administer users

Aira

AI assistance · in design

Planned assistance with initial information processing so the responsible person can focus on review, exceptions and decisions.

  • Planned extraction and classification
  • Planned summaries and drafts
  • Not released; content needs checking

Task → Outcome

A working experience that is easier to follow

An illustrative journey for the intended use of EVA. Each integration needs qualification before adoption.

  1. 01

    Understand the request

    Know what needs to be completed and which information is required.

  2. 02

    Coordinate the work

    People and systems carry out the work suited to them.

  3. 03

    Review the result

    Check the content and keep a person accountable for the decision.

  4. 04

    Follow progress

    See the current state and pending work to coordinate proactively.

Customer benefits

Grow automation while keeping control clear.

EVA aims to reduce coordination effort so people can spend more time on quality work and customer service.

Less time searching for status

View progress and pending work, giving the team a shared basis for discussion.

Clear decision ownership

Include the parts that need people in the working journey instead of hiding them behind automation.

Improve around your priorities

Start with a process that takes too much effort and expand only when results meet your needs.

Evaluate for your environment

Agree on data, access and operational conditions. Private deployment is a direction, not a compliance certification.

Intended applications

Start where coordination takes too much effort.

The following situations are evaluation directions, not deployed customer references.

01

Case intake and review

Help owners see required information, pending additions and the next review step.

02

Coordinate operational work

Follow requests across people and systems, identifying pending work to support proactive handovers.

03

Support incident handling

Bring work context together and keep ownership clear before consequential actions.

Each scope needs acceptance criteria and appropriate data-use permissions. Steps involving Aira can only be considered when the AI capability is ready.

Within the BENOVA ecosystem

Connect effective teamwork with Ingenium needs.

BENOVA aims to combine the work-management experience of EVA with Ingenium-focused products. Integration is evaluated by scope, not presented as an already deployed core transformation.

Explore BENOVA →
EVA Work coordination and visibility
Base + Nexus + Orbit Ingenium performance and capabilities
BENOVA Value for insurance businesses

How does your team hand work over today?

Share a process that tends to wait or needs tracking across too many places. Choose a scope to evaluate the benefits of EVA together.